Frequently asked questions

No. Apple never hands your balance to third-party apps. You type the amount in yourself - you can read it on your iPhone under Apple Account settings or in the App Store. Zero Balance asks for no login, no password, no verification code, and gets no access to your Apple ID.

It spends the leftover sitting on your Apple ID - the same balance that can keep you from switching App Store region. You enter the amount, the app lines up a few small App Store purchases to match it, and you see the total before you confirm.

Then an exact match may not be possible. Zero Balance shows you the closest option and how much it goes over - all before you pay - so you can decide whether to continue. Every purchase is confirmed separately through Apple's standard prompt.

The App Store doesn't let anyone charge an arbitrary amount - Apple only allows fixed prices for in-app purchases. So Zero Balance combines a few small items to get as close to your leftover as it can, with the least overshoot.

Yes, if it's the Apple ID balance that's blocking the change. Apple makes you spend the balance down to zero before switching country or region. If something else is in the way - an active subscription, an unfinished pre-order, a rental, or a pending refund - you'll need to clear that first.

No. Apple does not expose your balance to third-party apps. You enter the target amount manually from Settings > Apple Account on your iPhone.

App Store purchases always pull from your Apple Account balance first, then fall back to your payment method. If you have enough store credit to cover the plan, no real money is charged. Apple confirms each purchase before it goes through.

Then the plan will overshoot slightly. The plan review screen shows the exact overage before you confirm, so you can decide whether it is worth it.

Eight price tiers let Zero Balance match almost any remainder precisely. With fewer tiers, the overage would be much larger.

Yes. Every purchase lands in your private inventory. Non-consumables stay forever. Consumables can be used inside the app.

In your own iCloud, private to your Apple ID. We never see your purchases or your inventory.

No. Zero Balance has zero subscriptions. Everything is a one-time consumable or non-consumable purchase.

Refunds go through Apple, not through us. Open reportaproblem.apple.com on a browser, sign in with your Apple ID, and request a refund there.

No tracking, no ads, no analytics that identify you. See the privacy page for details.

Yes - Apple requires a zero balance before you can switch country. Zero Balance is built for exactly that case. See the dedicated guide.